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Ski Club of Great Britain
Solutions for Device Screen Display Issues
Solutions for Device Screen Display Issues

Discover how to navigate the Ski Club app, regardless of your device's screen size Solutions and updates to enhance your digital experience

Ana avatar
Written by Ana
Updated over a week ago


As we embrace the digital transformation of the skiing experience, the Ski Club app is becoming an indispensable tool for our members, offering convenience and seamless access to lift passes, ski area information, and much more. However, we recognize that some members may encounter challenges with the app, particularly regarding screen size and display settings. This article provides solutions to these common issues, ensuring every member enjoys a hassle-free app experience.

Understanding the Issue:

Some members have reported difficulties in viewing the entire app interface on their devices, particularly the "Next" button, which is crucial for navigation. This issue is often due to the device's display and text size settings, which can restrict the visible area of the app, especially on devices with smaller screens.

Step-by-Step Solution:

To address this, we suggest adjusting your device's display settings with the following steps:

1. **Navigate to Your Device Settings:** Open the 'Settings' app on your device.

2. **Access Accessibility Options:** Scroll to 'Accessibility' and select 'Display & Text Size.'

3. **Adjust Text Size and More:** Within this menu, you can disable the 'Larger Text' option and select a smaller text size. This adjustment will help ensure that the app's interface fits well on your screen, making all buttons and navigation elements fully visible.

Upcoming Enhancements:

We are constantly working to improve the Ski Club app's usability and accessibility. In response to the feedback received, we are excited to announce that an upcoming update will introduce a "Dynamic Mode." This innovative feature will enable the app's interface to automatically adjust to different screen sizes and resolutions, particularly benefiting those who use Accessibility features. "Dynamic Mode" aims to ensure that every member, regardless of their device or settings, can enjoy a smooth and accessible app experience.

Further Assistance:

We are here to help! If you continue to experience difficulties or have any questions about adjusting your settings, please reach out to our dedicated support team through the app's "Get Help with Ski Passes" section. Our team is committed to providing you with the support you need to maximize your app experience.

Happy skiing, and we look forward to seeing you on the slopes!

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