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Billing (single days & consecutive days)
Billing (single days & consecutive days)
Ana avatar
Written by Ana
Updated over a week ago

Alto.Ski's billing system is designed to ensure you always pay the best price for the days you ski.

So whether you're skiing for half a day, a full day or a whole week, we'll always charge you the best price we can, based on the tickets that the ski resort provides.

And there's nothing you need to do! Just go skiing with Alto.Ski and, at the end of every day, we'll automatically bill you the best price we can (half a day, full day, multi-day etc.) based on how long you skied.


Consecutive days

If you plan to ski several days in a row, then Alto.Ski gives you all the benefits of a multi day-ski pass, without having to buy one up front.

We do this by billing daily and checking if the total cost of single-day tickets used is less than the cost of a multi-day ticket.

When it is cheaper to charge for a multi-day ticket, we bill pro-rata for the tickets (i.e. we calculate the amounts paid in previous days and bill the difference between previous payments and the cost of the appropriate multi-day ticket).

Consecutive days tickets will only be applied where skiers ski on sequential days (e.g. skiing Monday, Tuesday, Wednesday qualifies for a 3-day pass; skiing Monday, Wednesday, Friday would not qualify for consecutive days pricing).


Single days

Only skiing a single day?

Don't worry you'll always pay the best price for the time you actually ski (based on your ski gate usage), whether that's for a full day or a half day's skiing.


Example #1 (multi-day)

Here's an example of how billing works over consecutive days, when a multi-day ticket works out to be cheapest:

Skiing in Aprica, this user (Adult) is skiing with one additional adult and one child (3 total skiers) in High Season. They ski for 3 days in total.

Day 1

Each pass skis for a full day.

The user is charged for the full price of a 1-day ticket

End of day billing:

Adult 1: €46 Adult 2: €46 Child: €26

Day 2

Each pass skis for a full day.

The user is charged a pro-rated amount to cover a 2-day ticket.

End of day billing:

Adult 1: €41 - Pro-rated for a total charge of €87 Adult 2: €41 - Pro-rated for a total charge of €87 Child accompanied by adult: €0 - Pro-rated for a total charge of €-26

Day 3

Each pass skis for a full day.

End of day billing:

Adult 1: €35 - Pro-rated for a total charge of €122 Adult 2: €35- Pro-rated for a total charge of €122 Child: €0 - Pro-rated for a total charge of €0


Example #2 (consecutive days)

Here's an example of how billing works with a combination of a half day and several single day tickets:

Skiing in Livigno, this user (Adult) is skiing with one additional adult and one child (3 total skiers) in High Season. They ski for 4 days in total.

Day 1

Each pass skis for half a day in the morning.

Each skier is charged for the full price of a morning ticket.

End of day billing:

Adult 1: €43 Adult 2: €43 Child: €21,50

Day 2

Each pass skis for a full day.

In this case, an adult 2-day pass costs €113, €56.50 for a child. The cost of a 2-day ticket is greater than the cost of 1 half-day ticket and 1 full day ticket for each skier, so we bill the full cost of a full-day ticket, not the pro-rated difference between a 2-day pass and the half-day pass billed on day 1.

End of day billing:

Adult 1: €59 Adult 2: €59 Child: €29,50

Day 3

Each pass skis for a full day.

The cost of a 3-day ticket (€150 Adult / €75 Child) is the best option because kids accompanied by adult is free of charge. So we bill for 3 consecutive ticket costs.

End of day billing:

Adult 1: €168 - (€43+€59) = €66 Adult 2: €66 - Child: -(€29,50 + €21,50) = €15

Day 4

Each pass skis for a full day.

The cost of a 4-day ticket (€221 Adult / €0 Child) is the best option. So we bill for 4-day ticket costs.

End of day billing:

Adult 1: €221 -€268 = €53 Adult 2: €53 Child: €0

Adult 1: 4-consecutive day Adult ticket, total cost €221

Adult 2: 4-consecutive day Adult ticket, total cost €221

Child:4-consecutive day Child ticket, total cost €0


Example #3 (multi-day + half day)

Skiing in Livigno, this user (Adult) is skiing alone in High Season. They ski for 3 days in total.

Day 1

The user skis for a full day.

The user is charged for the full price of a 1-day ticket.

End of day billing:

Adult 1: €59

Day 2

The user skis for a full day.

A 2-day pass is (of course) cheaper than 2 x 1-day tickets, so we bill a pro-rated amount.

End of day billing:

Adult 1: €54 - Pro-rated for a total charge of €113

Day 3

The user skis for half a day in the morning.

The cost of a 3-day ticket (€168 Adult) is greater than the cost of a 2-day pass and a half-day pass previous tickets (€113+ €43 - €156 Adult). So we bill for the half-day ticket.

End of day billing:

Adult 1: €43

Adult 1: 1 x 2-day, Adult ticket and 1 x Half-day Adult Ticket, total cost €156 - saving €13 for the user


Questions?

You can always check what you've been billed at any time by checking your recent transaction history in the Alto.Ski app or, if you have any questions, get in touch with us via the Help page in the app and we'll be happy to assist you.

Just remember that we can only offer prices that are available in the ski resort and that all ski resorts may not offer the consecutive days feature or limit the maximum number of days in a row that it can be applied to.

For more details - or to get the latest prices for any ski resort - just check the Resorts page in the Alto.Ski app.

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