The price list is available in the Alto.Ski app on the resort page and on the Alto.Ski website.
Before you ski
Download the Alto.Ski app and create your account. During registration, add your payment card, as this is required to activate Pay-as-you-go skiing. Alto.Ski accepts Visa, Mastercard and American Express, and your bank may ask you to complete an additional verification step such as 3D Secure.
If you are staying with one of our hotel partners in Skiworld Ahrntal and select it during registration, your hotel can appear on your home screen in the app together with the ski resort, so all the relevant information is easy to find.
Otherwise, you can set Skiworld Ahrntal as your current resort by selecting the mountain icon, and it will appear on the home page.
Which ski card can I use?
You have three main options.
1. Use an existing ski card
In most cases, you can reuse a compatible ski card you already have from a previous ski trip, including compatible SKIDATA or Axess cards, provided the card is in good condition.
2. Pick up an Alto.Ski card at your hotel
If your hotel participates, you can collect your Alto.Ski card at reception and activate it in the app.
3. Pick up a card at the ticket office
If needed, you can also collect a card at the resort ticket office and then link it to your Alto.Ski account in the app. Alto.Ski’s main website also notes that cards may be posted in advance, subject to payment, or picked up from the ski resort office.
How to register and activate your ski card
To add a ski card in the app, open Skipass and choose Add an existing card. You can then use one of the following methods.
Option 1: NFC scan
This is the recommended method.
Open the Alto.Ski app, go to Skipass, select Add existing card, tap Read NFC, and hold the ski card against the upper part of your phone for a few seconds until it is read. On iPhone, NFC works automatically on supported models. On Android, NFC must be enabled in your settings.
Option 2: QR code scan
If you have an Alto.Ski card, you can scan the QR code printed on the card. In Skipass, choose Scan QR code, point your camera at the QR code, and confirm once the card number appears.
Option 3: Manual entry
If NFC or QR does not work, you can enter the 16-digit card number manually in the app.
Final activation step
Once the card number appears in the app, add the skier’s details:
• name
• date of birth
• photo, if required later; this is optional at activation stage
The card status should then show as Active. If it does not update immediately, pull down to refresh. Once the status is active, you can go straight to the slopes.
Adding family members
You can manage several ski cards from one Alto.Ski account. Simply repeat the same activation steps for each family member or guest. This is particularly useful for families, as you can keep track of everyone’s skiing and spending from one place.
Freeze and unfreeze a ski card
If you are not using a ski card, or if it is lost, you should freeze it in the app.
To freeze a card, go to Menu → Cards / Keycards → select the card → Block / Freeze → confirm.
Freezing is useful for two reasons: it helps protect the card if it is lost, and it helps keep pre-authorisation amounts lower by ensuring that only the cards you are actually using remain active.
When you want to ski again, simply unfreeze the card in the app before going to the lifts, and check that the status is back to Active.
Which tickets are available in Skiworld Ahrntal?
Skiworld Ahrntal brings together the ski areas of Klausberg and Speikboden, with one ski pass covering the wider Skiworld Ahrntal network.
Depending on your category and the products available at the resort, Alto.Ski may apply ticket types such as:
• 3-hour tickets
• afternoon tickets
• day tickets
• consecutive day tickets, up to 21 days
• up and down / ascent-descent tickets
• Family Park tickets
Alto.Ski’s Skiworld Ahrntal hotel pages explain that, depending on the resort, billing may include hourly, half-day, full-day or consecutive-day tickets, and that the price list is available on the resort page in the app.
How does “best available price” work?
You do not need to decide in advance which ticket to buy. Alto.Ski tracks your lift usage and charges you at the end of the day using the best available rate based on the products available in Skiworld Ahrntal and the skiing actually recorded on your card.
Examples
If you ski only for a short session in the morning or afternoon, the system may apply a shorter-duration ticket rather than a full-day rate, where such a ticket exists.
If you start skiing after lunch and the resort offers an afternoon ticket, Alto.Ski may apply the afternoon rate instead of a full-day ticket, depending on your usage and the available products.
If you use only pedestrian or ascent-descent access, for example to go up and down without a full ski day, the relevant up-and-down product may apply where available. Prices and products can be checked in the app or on the website before skiing.
If you ski across several consecutive days and the resort has a consecutive-day product that works out better for your recorded usage, Alto.Ski applies the best available price on that basis.
Where can I see prices?
The full price list for Skiworld Ahrntal is available:
• in the Alto.Ski app on the resort page
• on the Alto.Ski website on the relevant resort or hotel page
Please always check the latest prices there, as available products and rates can vary by resort and skier category.
How pre-authorisation works
To make Pay-as-you-go skiing work smoothly, your bank places a temporary pre-authorisation hold on your payment card of up to the value of a daily ticket for each active ski card. This is not the final charge.
Important points:
• the hold is temporary
• you need to have enough available funds for all active cards
• freezing unused cards helps keep the total temporary hold lower
• the exact timing for release of any unused amount depends on your bank
When do I get charged?
At the end of the skiing day, Alto.Ski finalises the calculation based on the lift usage recorded on your ski card and charges the final amount accordingly.
If the final charge is lower than the temporary pre-authorisation hold, the difference is released by your bank afterwards.
You can also track your current spending in the app during the day. Live Spend is available on the home page and under Account → Ski Archive.
Need help?
If you have any problem with activation, billing, NFC scanning or a lost card, contact Alto.Ski through the Help Desk in the app and include:
• the skier’s name
• the ski card number, if available
• your phone model
• a screenshot, if possible
This helps the support team resolve the issue more quickly.
